Privacy Policy – Spring Estates

Effective date: March 2026

Spring Estates ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you contact us or submit your details through our website or online forms, including Facebook and Instagram lead forms.

1. Who we are

Business name: Spring Estates
Location: Devon, United Kingdom
Email: shaun@springestates.co.uk
Website: www.springestates.co.uk

If you have any questions about this privacy policy or how your data is used, you can contact us using the details above.

2. What information we collect

When you contact us through our website, Facebook or Instagram lead forms, or any online enquiry form, we may collect:

• Your full name
• Your home address
• Your email address
• Your phone number
• Information about your property enquiry

We only collect the information necessary to contact you and respond to your enquiry.

3. How we use your information

We use your personal data only for the following purposes:

• To contact you about your property enquiry
• To provide information about our services
• To respond to questions or requests you submit
• To arrange property discussions, viewings, or valuations if requested

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing your data

Under UK GDPR, we collect and use your personal data based on:

• Your consent when you submit your details through a form
• Our legitimate interest in responding to property enquiries and providing services you have requested

5. How your data is stored and protected

We take appropriate steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your information may be stored securely in:

• Email systems
• Secure customer records
• Lead forms submitted through platforms such as Facebook or Instagram

We only keep your data for as long as necessary to respond to your enquiry and provide our services.

6. Your data protection rights

You have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate information
• Request that we delete your personal data
• Withdraw your consent at any time
• Request that we stop contacting you

To make a request, email: shaun@springestates.co.uk

7. Third-party platforms

If you submit your details through a Facebook or Instagram lead form, your information is also processed by those platforms in accordance with their own privacy policies.

We only use the information you provide to contact you about your property enquiry.

8. Updates to this policy

We may update this privacy policy from time to time. Any updates will be posted on this page.

9. Contact us

Spring Estates
Devon, United Kingdom
Email: shaun@springestates.co.uk